Tech Support Request Formfor your UNT desktop computer or mobile device For Helpful tips, please refer to the IT Request Guidelines here. Please click the link below to go to the UNT service request form. |
Website Support Request FormHave a issue or some new content for your website? Please click the link below to go to the Website Support Form: |
For assistance in a UNT Classroom:
Classroom Support Services (940) 565-2691
For assistance with your online course:
CLEAR (940) 369-7394
For assistance with wifi setup:
wifi.unt.edu
HPS IT Services
HPS IT provides technical support for faculty and staff in the College of Health and Public Service (HPS) and the Center for Learning Enhancement, Assessment, and Redesign (CLEAR).
Supported computers must meet the following criteria:
- Dell desktop and notebook computers less than 6 years old
- Apple desktop and notebook computers less than 6 years old
- UNT property number or Dell service tag number
- purchased with UNT funds.
Hours: Monday - Friday - 8:00 a.m. - 5:00 p.m.
Closed when UNT is closed for holidays or inclement weather.
Tech support phone: 940-565-4454. Please select the Tech Support Request link to the left to request assistance.
Please note, the HPS IT staff no longer work on faculty, staff and student personal computers. This applies to work in our tech office and paid work on personal time. HPS IT tech staff will continue to assist faculty and staff with configuration of email and other Office 365 applications on personal devices.